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Bridge vs Microsoft Teams: plans, meeting AI and limits compared

Choose Bridge if you want the meeting, its live AI, notes and custom agents in one workspace, or want AI notes on the Teams calls you already run. Choose Microsoft Teams if you need large meetings at a low seat price, or Teams inside Microsoft 365.

Jimmy Lowery Jr. Founder & CEO, Bridge LinkedIn

Published

The short answer

Bridge publishes this comparison. It compares both products' public documentation and pricing pages, not hands-on testing.

Both products host video meetings and add AI to them. Microsoft Teams is part of the Microsoft 365 suite, with chat, files and calling. Bridge is a meeting workspace built around AI before, during and after each call.

  • Choose Bridge if you want live AI, notes, memory and custom agents in the same place you meet. Custom agents and memory start on Professional.
  • Choose Bridge if your company keeps Teams but wants AI notes on those calls, plus agents that work privately or after the call.
  • Choose Microsoft Teams if you need 300 participants on an entry plan.
  • Choose Microsoft Teams if you already pay for Microsoft 365, or want Word, Outlook and Teams from one vendor.

Plans and limits side by side

Prices are US list prices per user per month, paid yearly, so they compare on the same term. Bridge also offers monthly billing: $20 for Professional and $30 for Business.

BridgeMicrosoft Teams
Free planStarter: host meetings for 5 participants, 60 minutes each; unlimited meeting notes, limited meeting historyTeams free: 100 participants, 60 minutes per group call
Entry paid planProfessional, $15: 25 participants, 8 hours per meetingTeams Essentials, $4: 300 participants, 30 hours per meeting
Next planBusiness, $25: 200 participants, 24 hours per meetingMicrosoft 365 Business Basic, $7: 300 participants, 30 hours, plus web and mobile Office apps
Larger meetingsEnterprise, custom pricing: 1000 participants, no time limitMicrosoft 365 E3 and E5 and similar plans: up to 1,000 people
Recording and transcriptIncluded on every planRecording is a paid feature on Teams free; recordings with transcripts on Teams Essentials and the Microsoft 365 business plans
AI notesNotes with action items and a speaker-labeled transcript on every planTeams Premium, $10, adds intelligent recap on plans with a Teams Enterprise license; Copilot in Teams comes with Microsoft 365 Copilot plans
Live AILimited on Starter, Expanded on Professional, Maximum on Business; paid plans use Live AI CreditsLive captions on Teams free, Essentials and the Microsoft 365 business plans; Copilot in Teams on Copilot plans
AI agentsCustom agents on Professional and aboveAgent Builder in Microsoft 365 Copilot creates custom agents, depending on your license
Booking pagesUnlimited booking pages on every planMicrosoft Bookings with Microsoft 365 Business Basic and Business Standard

AI during the call

Microsoft Teams shows live captions. Teams Essentials captions are English only, and the Microsoft 365 business plans list over 30 languages. Business Standard with Copilot includes Copilot in Teams, and Business Basic and Teams Essentials can add it for $21 list.

In a Bridge meeting, Live AI runs as people talk, with a live transcript. On Professional and above, artifacts pull structured notes from the conversation, your memory and the web. Agents can join Bridge meetings as voice participants that listen and speak in the call.

Related: Live transcript and AI during calls Custom meeting agents

After the call

A Teams meeting recording goes to the organizer's OneDrive, or to SharePoint for a channel meeting. Invited people get permission to view it, and guests and external attendees need it explicitly shared.

Bridge files each meeting with notes, a speaker-labeled transcript and the recording when one exists. Action items also appear in your Action items list, and you can send them to connected apps. On paid plans, Claude and ChatGPT can reach your meetings through the Bridge MCP.

Related: AI meeting notes and transcripts Meeting context in Claude and ChatGPT

When Microsoft Teams is the better choice

Microsoft Teams fits when size and price per seat matter most. Teams Essentials allows 300 participants for $4. Bridge Professional allows 25 participants for $15, and Bridge Business allows 200 for $25.

  • Your company already runs on Microsoft 365, with Outlook, OneDrive and SharePoint.
  • You want a 30-hour meeting limit on every business plan.
  • You want Microsoft's Teams Phone or Teams Rooms add-ons.
  • You want webinar hosting with registration and reporting, which comes with Microsoft 365 Business Standard.

Keep Microsoft Teams and add Bridge

You don't have to move meetings to use Bridge. Bridge Agent asks to join your Teams calls, with nothing to install, and the host admits it. Some Teams organizations block people from outside the company, which can stop it.

Prefer nothing in the call? The Bridge desktop app for Mac records Teams bot-free. Either way, the call lands in Bridge with Live AI, notes and the Assistant.

Agents work differently on these calls. They can help privately in the Assistant and run on the meeting afterwards, but voice agents join only meetings hosted on Bridge.

Related: Capture Teams, Zoom and Meet calls Capture Teams calls and get past the lobby

How to test both

  • Start Bridge's 14-day Professional trial. It needs no credit card.
  • Host one internal meeting on Bridge, and capture one Teams call with Bridge Agent.
  • If you have Copilot or Teams Premium, compare Bridge's notes with the recap from the same call.
  • Check your largest regular meeting against each plan's participant limit before you switch.

Sources & further reading

Keep readingGoogle Meet vs Teams: comparing AI notes and transcripts →