Skip to article
Bridge

Use an AI agent to explain acronyms and jargon during meetings

Every team has words outsiders don't know: acronyms, project code names, customer nicknames. A jargon-explainer agent listens during a meeting and privately explains those terms from a glossary you provide. It suits new hires and anyone joining an unfamiliar team, so they can follow along without stopping the meeting.

The job: explain, quietly

Someone new joins a planning meeting. Within five minutes they hear "QBR", "the Falcon migration" and "tier-two accounts". Asking can feel awkward.

A jargon-explainer agent notices those terms and posts a one-line explanation in your Assistant, where only you see it. It doesn't speak to the room or correct anyone. It translates.

Start with a glossary file

The agent is only as good as its source. Internal terms like project names aren't on the web, so write them down first.

A simple CSV or document works. Give each term one row:

  • Term: the word or acronym as people say it, such as "Falcon".
  • Meaning: one plain sentence, such as "Our project to move billing to the new payment provider".
  • Owner or link: who to ask, or where to read more.

Instructions you can adapt

Keep the agent narrow and brief. A starting point:

  • When someone uses an acronym, code name or internal term from the glossary file, explain it in one sentence.
  • Use the glossary first. Use web search only for common industry terms that aren't in it.
  • If a term isn't in the glossary and isn't a public term, say "not in the glossary" instead of guessing.
  • Explain each term once per meeting.
  • Don't summarize the discussion or comment on what people said.

Set it up in Bridge

Upload your glossary to the Knowledge Base under Account settings, then Context, then Files. Then choose Create Agent from the sidebar and work through the four steps.

SettingSuggested choiceWhy
ToolsFiles search with only the glossary file; web search optionalKeeps explanations tied to your own definitions
TriggerProactively during meetings, with a 60-second or 2-minute cooldownIt posts privately in the Assistant without flooding it
Activation trigger"When someone uses an acronym or internal term from the glossary"Narrows when it speaks up
Join meetings and talkOffExplanations stay private instead of interrupting the room
During the meetingCheck the agent is switched on in the Assistant's proactive agent togglesThe toggles control which agents act during the call

Test it on a past meeting

Open the Assistant on a completed meeting full of team shorthand and @mention the agent. Ask it to list and explain the internal terms used.

Check two things: terms it missed, and explanations that don't match the glossary. Add missing terms to the file and tighten the instructions.

Who it helps most

Explanations appear only in the Assistant of the person running the agent. So the person who wants them sets up the agent in their own Bridge account, adds the glossary file to its Files search, and has Bridge capturing the meeting.

  • New hires in their first weeks of team meetings.
  • Teammates from other departments joining a cross-functional review.
  • Teammates working in a second language, who may not know every idiom or abbreviation.

Limits and human control

The agent can mishear a term or match the wrong one. Treat its explanation as a hint, and ask the speaker when it matters.

Proactive agents report privately in the Assistant, so the person reading decides whether to act on it. Agents need a paid plan, and live features use Live AI credits.

Keep the glossary current. A wrong definition does more harm than none.

The best fix for jargon is still people. If the agent explains the same term in every meeting, consider saying it in full.

Sources & further reading